Winebus is a Travel Agency registered in the Community of Madrid with CICMA No. 3.108

 The website www.winebus.es and Travel Agency Winebus are owned by:

Ignacio Segovia Martínez

NIF 05.341.468 V

The service is provided here conforms to the conditions of employment of Book IV of RDL 1/2007, General Law for the Protection of Consumers and Users, especially Title II, Articles 159 and 160. It is also in line with the Law 34/2002. Electronic Commerce Act.

These Terms of Use, Privacy Policy and Sale (hereinafter “General conditions”) regulate the use of www.winebus.es website (hereinafter the Website) which makes available to persons accessing to your web site in order to provide them information about products and services, own and / or third party partners, and provide access to, as well as the procurement of services and goods through it (collectively, together the “Services”).

To contact www.winebus.es, you can use the e-mail address info@winebus.es or any of the means listed on our contact page.
By the very nature of the Web Site and its content and purpose, all navigation practice can be carried out by the same is free, although there is the option of becoming a registered user to access offers, services and additional pages. Winebus reserves the right to modify at any time the presentation and configuration of the Website and these Terms and Conditions. Therefore recommends Customer Winebus read it carefully each time you access the Web Site.

By the very nature of this Website may be modified or include changes in the content of these Terms and Conditions. Therefore, the Customer and other users who do not enjoy this condition, are required to agree to these Terms and Conditions each time you access the Web site, assuming that will be of application the relevant conditions prevailing in the time of access.


Access to optionally Services requires prior registration of users, once accept the Terms and Conditions, becoming regarded as customers.

Customer ID will consist of your email address and password. For access to the Customer’s own account, it is necessary to include this identifier and a password.

The use of the password is personal and not transferable, assignment, even temporarily, to third parties not being allowed. In this regard, the Customer agrees to make diligent and keep it secret, assuming full responsibility for the consequences of disclosure to third parties.

In the event that the customer knows or suspects the use of your password by third parties, you must change it immediately, in the way it is collected on the Website.


Customer agrees to use the Services in a diligent, proper and lawful and, in particular, without limitation and without limitation, undertakes to refrain from:

so use the Services for purposes or effects contrary to law, morality and generally accepted good customs or public order;

any act that could be considered a violation of any rights of intellectual property belonging to Winebus or third parties;
use the Services and, in particular, information of any kind obtained through the Website to send advertising, communications for direct marketing purposes or any other commercial purpose, unsolicited messages addressed to a number of people regardless of its purpose, and to sell or otherwise disclose such information without the prior authorization of  Winebus;
Customer liable for damages of any kind that Winebus may suffer during or as a result of a breach of any of the obligations outlined above and any others included in these Terms and Conditions and / or imposed by law in regarding the use of the website.

Winebus shall at all times respect the law in force, and shall be entitled to terminate, in its sole discretion, the Service or exclude Customer Web Site for alleged commission, complete or incomplete, of any of the crimes or misdemeanors typified by the current, or in case of observing any conduct which in the opinion of Winebus are contrary to the terms and conditions that operate on this web Site Penal Code, the Law, the rules established by Winebus or its collaborators or which could disrupt the operation , image, credibility and / or prestige of Winebus or its employees.


All contents of the Web Site, such as text, graphics, photographs, logos, icons, images, as well as graphic design, source code and software, are the exclusive property of Winebus or third parties, whose rights in this respect holds legitimately Winebus , and are therefore protected by national and international legislation.

the use of all elements of intellectual property and commercial distribution, modification or alteration is strictly prohibited.

Violation of any of these rights may constitute a violation of these provisions, as well as an offense punishable under Articles 270 and following of the Penal Code.

The Users sending to the Web site observations, opinions or comments via e-mail service or by any other means, in cases where the nature of the services it is possible, it is understood that authorize Winebus for reproduction , distribution, public communication, transformation, and the exercise of any right of exploitation, of such observations, opinions or comments, for all time to protect copyright legally in force without territorial limitation. It is also understood that this authorization is made gratuitously.

The claims filed by users in relation to possible breaches of the rights of intellectual property on any of the Services of this Website should be addressed to the following email address: info@winebus.es. or by any of our means of contact.


Regardless of the provisions of the Terms and Conditions contained in this Web Site, Winebus not responsible for accuracy and quality of the content of the Website, its services, information and materials. These services, information and materials are provided “as is” and are accessible without warranty of any kind.

Winebus reserves the right to terminate your access to the Website, as well as the provision of any or all Services provided through it at any time and without notice, either for technical reasons, security, control , maintenance by power failure or any other cause.

Consequently, Winebus not guarantee the reliability, availability or continuity of its Web Site or the Services, so the use thereof by the user is carried out by its own risk, without, in no time Winebus be held accountable in this regard.

Winebus not be liable in case of interruptions of the Services, delays, errors, malfunctions and, in general, any other problems that originate from causes beyond the control of Winebus, and / or due to willful misconduct Customer or negligent and / or caused by unforeseen circumstances or force majeure. Without prejudice to the provisions of Article 1105 of the Civil Code, shall be construed as included in the concept of force majeure, as well as the effects of these Terms and Conditions, all those events beyond the control of Winebus, such as failure third parties, operators or service companies, acts of government, lack of access to third party networks, acts or omissions by public authorities, those produced as a result of natural phenomena, blackouts, etc. and attacks by hackers or third parties specialized in safety or integrity of the system, provided that Winebus has adopted reasonable security measures according to the prior art. In any case, whatever its cause, Winebus not be liable either for direct or indirect damages, consequential damages and / or loss of profits.

Winebus excludes any liability for damages of any kind that may be due to lack of truthfulness, accuracy, completeness and / or timeliness of the services transmitted, distributed, stored, made available or received, obtained or is accessed through the web site as well as the services provided or offered by third parties or entities. Winebus try as much as possible to update and correct all information hosted on its Web site that does not meet the minimum guarantee of truthfulness. However it will be exonerated from responsibility for their failure to update or rectification as well as the contents and information in the same discharges. In this sense, Winebus has no obligation and does not control the content transmitted, distributed or made available to third parties by customers or employees, except for the cases as required by law or when required by a judicial authority or competent administrative.

Similarly, Winebus excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may cause alterations in computer systems as well as documents or stored systems therein.

Winebus not responsible for the user to make use of the services of the Website or your passwords, and any other material thereof, infringing the rights of intellectual property or other rights of third parties.

The user agrees to indemnify Winebus for any loss, damages, penalties, expenses (including, without limitation, attorneys’ fees) or civil, administrative or otherwise, that may suffer responsibility and relevant to the breach or partial or defective on its part of the provisions in these Terms and conditions or applicable law compliance, and in particular in relation to its obligations concerning protection of personal data contained in these conditions or established in the Data Protection Act and implementing regulations.


Winebus not warrant or assume any liability for damages suffered by third parties access to services through connections or links of the linked sites or the accuracy or reliability thereof. The function of the links on the Web Site is solely to inform the user about the existence of other information sources on the Internet where you can expand the services offered by the Portal. Winebus not be in any way responsible for the results obtained through these links or the consequences arising from access by clients to them. These services are provided by these third parties, so Winebus can not and does not control the legality of the Services or their quality. Consequently, the Customer must exercise caution in evaluating and using information and services on third party content.


For any interpretative or contentious issues that may arise will apply Spanish law and in case of dispute, both parties agree to submit, renouncing any other jurisdiction that may correspond to the jurisdiction of the Courts of the city of Madrid.




Winebus refund the amount of booking a tour in the cases listed below:


  • If suspending the Tour and was not realized for some reason, Wínebus return the total amount of the reservation will compensate the customer or another of the same value.
  • In the Standard Tours (those made with fixed date proposed by Winebus)  the person who made the booking or his legal representative shall communicate the request of cancellation of the tour hired at least 72 hours in advance through one of our media contact.
  • In the case of private or as Tours,  the person who made the booking or his legal representative must communicate the request for cancellation of the Tour contracted with a minimum of 7 days before the date of the Tour also by any of our means of  contact.



All communication with Winebus by any means or through your email address, or the forms on this website or its e-mail ‘, implies consent for their personal data are incorporated into files belonging to Winebus.

These personal data will be processed in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data.

Therefore, the applicant may exercise rights of access, rectification, cancellation and opposition regarding the personal data contained in the files, and may revoke their consent in writing at any time.

To do this they may do so by writing to:

Winebus (Attn Ignacio Segovia)

Calle Ronda de las Sirenas 88

28221 Majadahonda